Guarantee

• THE STEHR BROTHERS BUILT TO LAST GUARANTEE •

Your build with us will be backed by our very own Built to Last Guarantee, so you have complete peace of mind that your home is in expert and experienced hands.


  1. Professional Yet Friendly.

    We guarantee that all of the Stehr Brothers staff you deal with during your building experience will work to the most professional standards possible. At the same time we are a company with personality, so all of the staff you encounter will also be friendly and personable. Our professional standards also include no swearing on site and absolutely no rubbish on site.

  2. Clear Communication.

    Communication is the key part of your working relationship with Stehr Brothers.
    The construction work going on in your home is likely to be one of the most stressful periods you go through, that’s why we guarantee that all phone calls and emails will be responded to within 24 hours so you’re also 100% clear on what is happening with your project.

  3. Honesty & Respect.

    We guarantee that when you work with Stehr Brothers you’ll be treated like a member of the family. Honesty is one of our guiding policies and when variations in the project are encountered, they are brought up straight away. We’ll then work together with you to find the right solution for the project to move forward.

  4. On-going Maintenance.

    While we work to the highest quality level at all times, we also go above and beyond just that. Outside of the benefits already available to you through your building contract, statute or otherwise, Stehr Brothers guarantee the quality of our workmanship and any sub-contractors for another 12 months after the completion of your building project. This gives you complete peace of mind over the smaller details of your home and the faults that can occur in workmanship.

  5. Homefirst 10 Years Guarantee.

    Members of the Certified Builders Association of New Zealand can apply to Built in New Zealand Ltd for a ten-year written guarantee when undertaking your renovation or new home build. The guarantee gives the homeowner additional reassurance and belief in the quality of the workmanship provided by their Certified Builder.

        The Homefirst Builders Guarantee covers:
    • Loss of Deposit – Not exceeding twenty per cent (20%) of the contract price, or $50,000 whichever is the less.
    • Non completion of the dwelling – Not exceeding twenty per cent (20%) of the contract price, or $100,000, whichever is the less.
    • Structural Defects for 7 or 10 Years
    • Non-Structural Defects for 2 Years
    • Alternative Accommodation
  6. Free Landscape Appraisal.

    Nearing the completion of your project we will provide an on-site consultation with a landscaper to discuss your project and help you in the planning of your outdoor spaces.

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